IPad in the Enterprise

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iPad at Work With support for secure access to corporate networks, directories, and Microsoft Exchange, iPad is ready to go to work.

Using Configuration Profiles

If you’re in an enterprise environment, you may be able to set up accounts and other items on iPad by installing a configuration profile. Configuration profiles let your administrator set up your iPad to use the information systems at your company, school, or organization. For example, a configuration profile might set up your iPad to access the Microsoft Exchange servers at work, so iPad can access your Exchange email, calendars, and contacts.

A simple configuration profile can configure many different settings on iPad. For example, a configuration profile can set up your Microsoft Exchange account, VPN account, and certificates for secure access to your company’s network and information. A configuration profile may also turn on Passcode Lock, which requires you to create and enter a passcode for using iPad.

Your administrator may distribute configuration profiles either by email, by putting them on a secure webpage, or by installing them directly on iPad for you.

Installing configuration profiles:

1 On iPad, open the email message or download the configuration profiles from the website your administrator provides.

2 Tap each configuration profile, then tap Install.

3 Enter passwords and other information that’s requested.

Important: You may be asked whether a configuration profile is trusted. If in doubt, ask your administrator before installing the configuration profile.

You can’t change the settings in a configuration profile. If you want to change settings, you must first remove the configuration profile or install a new configuration profile with the new settings. Remove a profile:

In Settings, choose General > Profile, then select the configuration profile and tap Remove. Removing a configuration profile deletes the settings and all other information installed by the profile.

Setting Up Microsoft Exchange Accounts Microsoft Exchange provides email, contact, and calendar information that you can automatically sync wirelessly to iPad. You can set up an Exchange account directly on iPad. Set up an Exchange account on iPad: 1 On the iPad Home screen, tap Settings. 2 Tap “Mail, Contacts, Calendars,” then tap Add Account. 3 Tap Microsoft Exchange. 4 Enter your account information, then tap Save. Your service provider or administrator can provide the account settings you need. Exchange accounts: Enter your email address, domain (optional), user name, password, and a description. iPad supports Microsoft’s Autodiscovery service, which uses your user name and password to determine the address of the Exchange server. If the server address can’t be determined, you’re asked to enter it. Once you connect to the Exchange server, you may be prompted to change your passcode to meet server requirements. 5 When setting up a Microsoft Exchange account, tap the items you want to use on iPad—mail, contacts, and calendars. You can set how many days of email you want to sync to iPad. If you already have contact or calendar information on iPad when you enable the account, iPad asks what you want to do with existing information on iPad. You can choose to merge the existing information into your Exchange account. If you don’t merge the information, you can choose to keep it in a separate account on iPad (the account is labeled “On My iPad“), or delete it. Bookmarks can only be merged or deleted. If you disable contacts or calendars in an Exchange account, or if you delete an account, iPad asks if you want to keep information or delete it.

VPN Access

VPN (virtual private network) provides secure access over the Internet to private networks, such as the network at your company or school. Use Network settings on iPad to configure and turn on VPN. Ask your administrator what settings you should use.

VPN can also be set up automatically by a configuration profile. . When VPN is set up by a configuration profile, iPad may turn VPN on automatically whenever it’s needed. For more information, see “Using Configuration Profiles” on page 133 or contact your administrator.

LDAP Accounts

When you set up an LDAP account, you can view and search for contacts on your company or organization’s LDAP server. The server appears as a new group in Contacts. Because LDAP contacts aren’t downloaded to iPad, you must have an Internet connection to view them. Check with your administrator for account settings and other requirements (such as VPN).

Set up an LDAP account:

1 In Settings, tap “Mail Contacts, Calendars,” then tap Add Account.

2 Tap Other, then tap Add LDAP Account.

3 Enter your LDAP account information, then tap Next to verify the account.

4 Tap Save.

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